Supportive Services

New London Hospital (NLH) offers the following resources and services for our community.

  • Advance care planning: We work with our patients, their families, and our communities to encourage meaningful conversations about what matters most in life in the event that they are unable to speak for themselves.
  • Care management: We provide coordination of care and resources for our patients during a hospital stay at NLH and in our clinics.
  • Interpreter Services: We provide communication access to our Limited English Proficient (LEP), deaf, hard-of-hearing, and communication-disabled patients, as well as to their families and caregivers, and to hospital staff members.
  • Palliative Care: The Palliative Care team focuses on symptom management and support for patients and families who are facing challenging medical decisions.
  • Patient- and family-centered philosophy of care: We respect the importance of the family, as defined by the patient, and encourage family involvement and support in our patients' care.