Billing and Charges

At New London Hospital (NLH), we are committed to providing you with the best available health care along with convenient and reliable billing services.

We appreciate your choosing New London Hospital for your health care needs. We understand medical bills are very confusing, so we are here to answer any questions you may have.

For questions about your bill or to make a payment, please call 844-808-0730, Monday through Friday 8:00 am to 5:00 pm. This number is for Conifer Health Solutions. They will assist you on behalf of NLH. Please have the visit ID located on your bill or discharge paperwork available for reference.

It is important to remember that your bill covers services provided by the hospital, such as your room and board charge and nursing care. It may also include services ordered by your physician, such as X-rays, laboratory tests, medical supplies, and oxygen. The bill does not include charges for physicians not employed by NLH, such as pathologists, radiologists, or other physician’s consultants. You will receive separate bills from these physicians.

We hope our team can resolve any questions you may have. We look forward to serving you now and in the future.

Pay by phone


Monday through Friday, 8:00 am to 5:00 pm

Payment address

New London Hospital
PO Box 419114
Boston, MA 02241-9114

More financial services information

The financial assistance policy and information below applies to New London Hospital, as well as Alice Peck Day Memorial Hospital, Cheshire Medical Center, and Dartmouth Hitchcock Medical Center and Clinics.

Please refer to the following sections: