Billing and Charges

Billing and Charges

Welcome to the New London Hospital’s Billing Office

At New London Hospital, we are committed to providing you with the best available health care along with convenient and reliable billing services.

We appreciate you choosing New London Hospital for your healthcare needs. We understand medical bills are very confusing, so we are here to answer any questions you may have.

For questions about your bill or to make a payment, please call (844) 808-0730, Monday through Friday 8am-5pm. This number is for Conifer Health Solutions, who will assist you on behalf of New London Hospital. Please have the Visit ID located on your bill or discharge paperwork available for reference.

It is important to remember that your bill covers services provided by the hospital such as your room and board charge and nursing care. It may also include services ordered by your physician such as X-rays, laboratory tests, medical supplies and oxygen. The bill does not include charges for physicians not employed by New London Hospital such as a pathologist, radiologist, or other physician’s consultants. You will receive separate bills from these physicians.

We hope our team can resolve any questions you may have. New London Hospital looks forward to serving you now and in the future.

Pay by Phone

(844) 808-0730

Monday – Friday, 8am – 5pm

Payment Address

New London Hospital
PO Box 419114
Boston, MA 02241-9114

More Financial Services Information

The Financial Assistance policy and information below applies to New London Hospital, Dartmouth-Hitchcock Clinic, Mary Hitchcock Memorial Hospital, Alice Peck Day Memorial Hospital and Cheshire Medical Center.

Please refer to the following sections:

Charges for Services

Price Transparency Patient FAQS
myD-H Estimates and Guest Estimates

Credit & Collections Policy

Financial Assistance

Financial Assistance Policy Brochure
Financial Assistance Application
Services Covered Under Financial Assistance
Financial Assistance Policy for Healthcare Services
Uninsured Discount
Budget payment summary

Referrals & Prior Authorizations