Since becoming a member of Dartmouth Health (DH) in 2013, New London Hospital (NLH) has been able to provide world-class care in specialties like Dermatology and Oncology much closer to home of the patients we serve. In 2020, NLH merged onto the same electronic medical record platform, which reinforced a seamless continuity of care system-wide. As a result, NLH joined DH system members utilizing the popular patient portal, myDH which makes managing healthcare information and appointments even easier.
What began in 2001 as an initiative to move medical records online, now has about half a million Dartmouth Health patients taking advantage of our portal’s cutting-edge healthcare capabilities that can be accessed anytime, anywhere on a laptop or mobile device.
Hello Patient
A feature within myDH that allows patients to use their personal mobile device to arrive themselves for their appointment instead of stopping at a registration desk or using a kiosk station
- Patients will receive an email notification 30 minutes before their appointment start time
- Patients need to complete eCheck-In prior to completing the Hello Patient self-arrival workflow
- When the patient arrives in the waiting room, they select the “I’m here” button and follow the prompts.
Users of myDH can take advantage of requesting, canceling, or rescheduling appointments. You also can communicate with your healthcare team, participate in virtual appointments, renew your prescriptions, complete appointment questionnaires, manage billing, update insurance and view test results.
More recent updates to the portal include pre-check-in capability, reminder alerts, and the expansion of Fast Pass, allowing you to be automatically notified when an earlier appointment is available if you’ve chosen to be on a waitlist.
Soon patients will also have access to Hello Patient, a mobile app that allows you to check in faster using your phone when arriving at NLH or other select DH sites.
If you are a parent, managing your children’s healthcare is simpler, too. Parents can schedule their children’s appointments, get healthcare questions answered, and make sure their medical records requests are met. More recently, the ability to view office notes for adolescents has expanded to parents and legal guardians.
At New London Hospital are proud to be able to provide our patients access to these important technologies. We know this will improve and enhance your experience as a patient, enhance your doctor-patient relationship, improve your health awareness, and ease your ability to adhere to your treatment plan.
Stay on the lookout for more enhancements to your myDH app and patient portal. And if you are not already using myDH, sign up now.