Information about COVID-19

Information about COVID-19

Donate Now

Click here to make your gift to New London Hospital’s Covid-19 Relief Fund.

As we see a rise in cases in our region, we encourage you to check back regularly for updates. We continue to implement several safety measures in alignment with the  NH Department of Health and Human Services and Dartmouth-Hitchcock Health. 

Important updates and information in this section:

Additional resources:

For the latest COVID-19 Vaccine information click below.

Please note: There is no need to call your provider at this time. We are currently not scheduling vaccination appointments.

COVID-19 Community Food, Support & Wellness Resources

Click here for information on virtual exercise classes, virtual support groups, stress coping tools for parents and children, community food and support resources and much more!

Patient and Visitor Screening-Masks

As part of our effort to keep patients and staff healthy, we are asking screening questions of patients and visitors at all NLH and Newport Health Center entrances. Everyone entering the building will be required to wear a mask. A fresh hospital/clinic-issued medical mask will be offered.

Visitor Restrictions

Effective Tuesday, November 17, 2020 the Inpatient department at New London Hospital (NLH) has returned to restrictive visitor guidelines. This decision reflects the rapidly changing conditions related to the COVID- 19 pandemic. Factors entering into the decision include increases in active COVID-19 cases across the states of New Hampshire and Vermont and in the region, as well as increasing transmission rates of COVID-19 around the region. Our revised visitation guidelines will remain in place until further notice.   

No visitors will be admitted to our facility for inpatient visits. Please see the exception to the guideline below:

Patient at the end of life:

  • Patients at the end of life are defined as patients who are expected to pass away within 24 hours, as determined by the provider; patients who are designated Comfort Measures Only (CMO)
  • Three designated visitors total will be allowed. All three visitors may be in the room at one time. No “rotation” of visitors will be allowed.
  • Guidelines regarding need for visitors from outside New England to quarantine do apply.
  • The designated visitor cannot be under the age of 14.
  • Patients that are COVID-19 positive and have a CMO status, please follow below:
  • Only one person is allowed in the room at a time. Other visitors must wait in their vehicle until it is their time to visit with the patient.
  • Nursing needs to ensure that the visitor don’s and doffs gown, gloves, surgical mask, and face shield when entering and exiting the room appropriately.
  • Visitors must be instructed about social distancing with the patient while visiting.

Family Meetings:

  • Two family members (as designated by the patient) may attend. When applicable, one of the attendees should be the surrogate decision maker or Designated Power of Attorney (DPOA), and one additional person to support the DPOA, both of whom may attend in person. Remaining interested family members should be present by phone. Once the family meeting has concluded, each of the two people present for the family meeting can visit the patient up to 30 minutes before the standard visitation rule is again in effect. If patient is deemed CMO then the above guidelines for Patient at the end of life are in place.
  • Guidelines regarding need for visitors from outside New England to quarantine do apply.
  • The designated visitor cannot be under the age of 14.

Long Term Patients:

  • For patients that have been here long term they will have one designated visitor only. This designated person is allowed to visit twice a week for one hour each visit between the hours of 8am- 8pm. The designated visitor cannot be under the age of 14.

Note: Exceptions to these guidelines must be reviewed by the Director of Inpatient Services or CNO.

The exceptions noted above will be managed by door screeners when existing notification and authorization steps have been followed. Inpatient staff will be alerted via phone 526-5210, when visitors arrive.

  1. Visitor will be screened at the Main Entrance and will be given a medical mask.
  2. Anyone who has traveled outside of the six New England states (New Hampshire, Vermont Connecticut, Rhode Island, Maine, and Massachusetts) will not be allowed to visit.
  3. Mask is required to be worn by the visitor for the entirety of the visit.
  4. Visitation inside the building will be limited to the patient’s room (and walk to and from the Main Entrance).

Note:  *There will be no outside visits allowed. ** If the designated visitor decides that one of the weekend days will be their visit day they must come through the ED entrance and will be screened on the Med Surg Unit.

Stay Informed

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Testing

Currently, New London Hospital (NLH) is providing testing for symptomatic individuals at our drive-up testing site. An order from your primary care provider is required -for appointment scheduling. Some of the key symptoms that determine this decision include fever, cough, chest congestion, significant fatigue, loss of taste or smell and shortness of breath. The NH Department of Health and Human Services opened several testing sites throughout the state, with the closest location in Concord. Registration for state testing sites is available on this state webpage.

Click here for more information and frequently asked questions about COVID-19 testing.

COVID-19 Vaccine

Thank you for your patience as we continue to navigate vaccination details. We want you to know that there are many doctors, staff and other medical experts throughout Dartmouth-Hitchcock Health who are working towards carrying out vaccination plans for our communities.

There is no need to call your provider at this time. We are currently not scheduling vaccination appointments. We will communicate detailed information as it becomes available.  Dartmouth-Hitchcock Health is working closely New Hampshire Department of Health and Human Services to develop plans to distribute COVID-19 vaccines as it becomes available. Priority for distribution has been determined by each state in collaboration with the US Centers for Disease Control and Prevention (CDC).

The latest information about the vaccine and our plans for distribution to our communities will be available on the Dartmouth-Hitchcock Health website. Information will also be available through the myD-H Patient Portal. If you do not have a myD-H account, please sign-up by going to myD-H.org.

The latest information about the vaccine and our plans for distribution can be found here.

Cancellations

New London Hospital currently remains open and outpatient appointments, urgent, and emergency procedures continue.

In addition we are suspending all fitness classes, community education/meetings and external group sessions until further notice. The events calendar will be updated once these activities commence: www.newlondonhospital.org/events

We are incredibly grateful to community members who volunteer their time in service to the hospital. In an abundance of caution this program is currently suspended. We look forward to welcoming our volunteers back in the future.

Additional Information and Resources

For additional information about COVID-19 relating to:

  • Prevention and Treatment
  • FAQs (includes information for non-English or Limited English Proficient and American Sign Language community members)
  • Background and Transmission
  • Additional CDC and NH Department of Health and Human Services Resources

Visit the Dartmouth Hitchcock Health website at: https://www.dartmouth-hitchcock.org/patient-education/coronavirus.html