As we see a rise in cases in our region, we encourage you to check back regularly for updates. We continue to implement several safety measures in alignment with the NH Department of Health and Human Services and Dartmouth-Hitchcock Health.
Important updates and information in this section:
- Patient and visitor screening-Masks
- In-patient Visitation/Visitor Restrictions
- Additional Information about COVID-19
COVID-19 Community Food, Support & Wellness Resources
Click here for information on virtual exercise classes, virtual support groups, stress coping tools for parents and children, community food and support resources and much more!
Patient and Visitor Screening-Masks
As part of our effort to keep patients and staff healthy, we are asking screening questions of patients and visitors at all NLH and Newport Health Center entrances. Everyone entering the building will be required to wear a mask. A fresh hospital/clinic-issued medical mask will be offered.
Effective Monday, March 29, 2021 the Inpatient department at New London Hospital (NLH) has returned to a limited visitor guideline.
In the interest of protecting the health and safety of our patients and our New London Hospital staff, we have revised our visitor guidelines.
Visitors to our inpatient department; 8am to 8pm daily:
All inpatients are allowed one visitor at a time in their room each day.
Each visitor must:
- Stop at the Main Entrance M-F to screen for COVID-19 symptoms, exposure and temperature. They must use hand sanitizer prior to entrance. Must come through the ED entrance after hour’s 5p-7a and weekends.
- Any visitor who is symptomatic, or who has had a known COVID-19 exposure or International Travel (including cruise ships) in the past 14 days MAY NOT ENTER THE BUILDING.
- Visitors with high risk travel and/ or participation in group gatherings will be given a medical face mask and will be escorted to the room and back out of the building-AND, their visit cannot exceed one hour at any given time.
- ALL must continue to wear masks in our facility (even if fully vaccinated) – this is mandatory, even when in patient’s room visiting. If the rule is not followed, visitors will be asked to leave.
- Visitors are not allowed to eat or drink when in patient’s room.
- Visitation inside the building will be limited to the patient’s room (and walk to and from the Main Entrance/ED Entrance) and cafeteria.
ALL must check-in at the screening desk at the Main Entrance M-F and after hours/ weekends at the ED entrance. The screeners will then notify the Inpatient Department at 526-5210 that there is a visitor. Visitor will be asked to sign in and out at the main nurse’s station in the Inpatient Department. If a visitor does not sign-out, other visitors will not be allowed in so check-out is important. When checking- in, visitor will be required to leave their name and cell number as well as the name of the patient (and room number, if known) they will be visiting. This allows proper monitoring of our one visitor at a time guideline, and contact tracing should it become needed.
- No visitors under the age of 12 are permitted EXCEPT for end of life (EOL) care.
Patient at the end of life:
- Patients at the end of life are defined as patients who are expected to pass away within 24 hours, as determined by the provider; patients who are designated Comfort Measures Only (CMO)
- Visitation for EOL care allows 3 visitors at any time and these needn’t be the same visitors- can rotate who visits, however, is limited to 3 at a time.
- Patients that are COVID-19 positive and have a CMO status, please follow below:
- Only one person is allowed in the room at a time. Other visitors must wait outside the building until it is their time to visit with the patient.
- Nursing needs to ensure that the visitor don’s and doffs gown, gloves, surgical mask, and face shield when entering and exiting the room appropriately.
- Visitors must be instructed about social distancing with the patient while visiting.
- Two family members (as designated by the patient) may attend. When applicable, one of the attendees should be the surrogate decision maker or Designated Power of Attorney (DPOA), and one additional person to support the DPOA, both of whom may attend in person. Remaining interested family members should be present by phone. Once the family meeting has concluded, each of the two people present for the family meeting can visit the patient up to 30 minutes together before the standard visitation rule is again in effect. If patient is deemed CMO then the above guidelines for Patient at the end of life are in place.
- The designated visitor cannot be under the age of 12.
Note: Exceptions to these guidelines must be reviewed by the Director of Inpatient Services or CNO.
The exceptions noted above will be managed by door screeners when existing notification and authorization steps have been followed. Inpatient staff will be alerted via phone 526-5210, when visitors arrive.
The decision reflects the ever-changing conditions relating to the COVID-19 pandemic. Factors entering into the decision includes the lessening of active COVID-19 cases across the states of New Hampshire and Vermont, and in New England generally. These revised visitor guidelines will remain in place until such time as conditions and cases dictate our revisiting public safety concerns relative to these guidelines.
Subscribe to updates from New London Hospital.
Currently, New London Hospital (NLH) is providing testing for symptomatic individuals at our drive-up testing site. An order from your primary care provider is required -for appointment scheduling. Some of the key symptoms that determine this decision include fever, cough, chest congestion, significant fatigue, loss of taste or smell and shortness of breath. The NH Department of Health and Human Services opened several testing sites throughout the state, with the closest location in Concord. Registration for state testing sites is available on this state webpage.
Thank you for your patience as we continue to navigate vaccination details. We want you to know that there are many doctors, staff and other medical experts throughout Dartmouth-Hitchcock Health who are working towards carrying out vaccination plans for our communities.
There is no need to call your provider at this time. We are currently not scheduling vaccination appointments. We will communicate detailed information as it becomes available. Dartmouth-Hitchcock Health is working closely New Hampshire Department of Health and Human Services to develop plans to distribute COVID-19 vaccines as it becomes available. Priority for distribution has been determined by each state in collaboration with the US Centers for Disease Control and Prevention (CDC).
The latest information about the vaccine and our plans for distribution to our communities will be available on the Dartmouth-Hitchcock Health website. Information will also be available through the myD-H Patient Portal. If you do not have a myD-H account, please sign-up by going to myD-H.org.
New London Hospital currently remains open and outpatient appointments, urgent, and emergency procedures continue.
In addition we are suspending all fitness classes, community education/meetings and external group sessions until further notice. The events calendar will be updated once these activities commence: www.newlondonhospital.org/events
We are incredibly grateful to community members who volunteer their time in service to the hospital. In an abundance of caution this program is currently suspended. We look forward to welcoming our volunteers back in the future.
Additional Information and Resources
For additional information about COVID-19 relating to:
- Prevention and Treatment
- FAQs (includes information for non-English or Limited English Proficient and American Sign Language community members)
- Background and Transmission
- Additional CDC and NH Department of Health and Human Services Resources
Visit the Dartmouth Hitchcock Health website at: https://www.dartmouth-hitchcock.org/patient-education/coronavirus.html