Emergency Services

Emergency Department

The New London Hospital Emergency Department is fully staffed 24 hours a day by physicians, nurses and ambulance personnel who are specially trained in emergency care. The department is equipped to handle routine emergencies as well as complex medical, surgical and trauma care. It is located on the upper level of the hospital and is comprised of a three-bed trauma room and five private exam rooms.

Emergency Medical Services

New London Hospital Emergency Medical Services (EMS) is an Advanced Life Support service providing round the clock paramedic level 911 service for seven surrounding towns. In addition to assisting in the Emergency Department, New London Hospital EMS also provides emergent and non-emergent transfers throughout the state and beyond. Our employees are some of the most professional and highly trained providers in the state, with many being credentialed in critical care or dual licensed as physician assistants, registered nurses or respiratory therapists.

New London Hospital’s goal is to serve as an accessible resource for all EMS providers. Our EMS Coordinator is the liaison between New London Hospital, the EMS providers and EMS agencies in our region. We strive to support and enhance others’ efforts, while providing leadership in the areas of quality and credentialing. The EMS Coordinator works to improve relationships and communication, expand educational offerings, perform case reviews, document CQI activities, improve hospital protocols and represent the region at state and regional districts and councils.

Call 9-1-1 in cases of:

  • Severe chest pain
  • Fainting
  • Shortness of breath
  • Severe injury
  • Whenever you’re unsure, it’s better to call.

Mobile Integrated Health

NLH Emergency Medical Services (EMS) has launched Mobile Integrated Health (MIH), a new pilot program designed to reduce hospital readmissions. Under the guidance of the State of New Hampshire Bureau of EMS the purpose of the program is to assist patients post hospital discharge who have a high risk of readmission. The MIH unit performs a home visit focusing on assessment and prevention prior to the patient receiving any additional home care services. MIH works closely with patients’ primary care providers, pharmacies, the fire department and the Visiting Nursing Association (VNA) which for many will be their primary home care resource.

During the home visit we first assess any home safety concerns and address any existing factors that may contribute to a risk of falling. EMS will review the care plan with the patient, review medication needs and ensure any follow up appointment needs and concerns are met.

New London Hospital Emergency Services

Transport Services and Squads

Transporting services Bradford Rescue and New London Ambulance Service use New London Hospital as their primary resource hospital.

These two ambulance services provide transport services to their own towns as well as all or parts of other towns. New London Hospital EMS provides paramedic level care and transport for New London, Wilmot, Grantham, Springfield, most of Sutton, half of Newbury and Sunapee. Bradford Ambulance services all of Bradford and parts of Sutton, Newbury and Warner.

Eight non-transporting services provide emergency medical care to their patients, but do not transport them to the hospital. The towns of Croydon, Goshen, Grantham, Newbury, Springfield, Sunapee, Sutton and Wilmot have F.A.S.T. (First Aid Stabilization Teams) or rescue squads.

The squads listed below provide initial treatment, stabilization and, in the case of a motor vehicle collision, extrication of their patients while the ambulance is en route to the scene. Once the ambulance arrives, patient care is transferred from the F.A.S.T. Squad to the transporting service. If additional resources are required for patient care, one of the F.A.S.T. squad members will ride in the ambulance to assist.

Bradford Fire Department
Bradford Rescue Squad
Croydon Fire & Rescue
Goshen Rescue Squad
Grantham F.A.S.T. Squad
New London Ambulance Service
New London Fire Department
Newbury Fire Department
Springfield Fire & Rescue
Sunapee Fire Department/EMS
Sutton F.A.S.T. Squad
Western New Hampshire Special Operations Unit

Our Emergency Providers