Inpatient Services

New London Hospital is committed to excellent patient care, recognizing the special relationship among nurses, providers and their patients.


A hospitalist is a medical doctor who specializes in the care of patients in the acute care setting. New London Hospital began a hospitalist program in August of 2004 with the purpose of improving care for patients admitted to the hospital. When a patient is admitted to the hospital, the hospitalist manages all aspects of the hospitalization, including admission and discharge, ordering tests, lab work and coordination of care with specialists as needed. The hospitalist communicates care plans with the patient, family and the primary care provider. The surgical specialists utilize the hospitalist for consultations on medical issues.

All of the primary care providers (PCPs) at New London Hospital and the Newport Health Center participate in the hospitalist program.

Medical/Surgical Unit

Our Medical/Surgical Unit provides both acute and skilled levels of care. A team of professionals and support staff offer personalized care for the patient and family. Physicians and nurses collaborate daily on treatment and discharge plans working closely toward a speedy recovery. The unit is comprised of 21 private rooms.

Special Care Unit (SCU)

The four-bed Special Care Unit is equipped with sophisticated monitoring systems and staffed with nurses who are certified in advanced life support and critical care nursing. The Special Care Unit provides constant monitoring and personalized treatment for patients who are seriously ill.

Skilled/Swing Beds

Skilled/Swing Beds allow patients who need a short period of skilled nursing or rehabilitation services following discharge from an acute care setting to remain at New London Hospital, rather than being moved to an out-of-town nursing facility. Some patients may be transferred from another acute care facility for a short recovery period prior to returning home.

Social Services

Social Services are provided to inpatients and extended care residents. Collaborating with the health care team, patients, families and the community, Social Services provides a continuity of care that promotes a smooth transition from the hospital to home or elder care setting.

Spiritual Care


New London Hospital provides a beautiful space for quiet reflection. The room is located near the main entrance to the hospital and is open 24 hours a day. It was made possible by a generous contribution from Bev and David Payne.

The Chaplain at New London Hospital offers an interfaith ministry with the goal of helping each individual make the best possible use of spiritual beliefs. The Chaplain does not attempt to convert, persuade, or judge anyone’s beliefs. Chaplains are specially trained in a clinical setting to provide personal support, crisis intervention, spiritual care and guidance, and when requested, connection to area clergy.

Hospital staff may refer patients/families by telephone or pager. Patients and families may request spiritual care during the hospital stay by contacting the New London Hospital chaplain directly or through New London Hospital staff.


Examples of services provided by Chaplains include: emotional support, stress management, careful listening, finding inner strength and courage, assistance with thinking through problems, finding realistic sources of hope, praying, providing spiritual guidance, locating religious resources, identifying sources of distress, counseling on questions of faith, managing feelings of fear and anxiety, and providing supportive care in times of
grief, crisis and end of life.

Human beings are spiritual as well as physical beings. Spiritual concerns are a natural part of an experience of critical injury or illness. Patients, their loved ones, and the staff who care for them have spiritual needs and can benefit from attention to the thoughts, feelings and concerns that occur during this time.

Even people who do not think of themselves as religious may find that they feel strengthened and comforted by attention to their spiritual needs. Simply talking with someone who can understand the burdens of care can bring relief.

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