In January 2013 NLH doctors began participating, in partnership with D-H, in a new ACO. The ACO initiative hopes to achieve the “triple aim” of improving the experience of care, improving quality and reducing cost. NLH will utilize care coordination practices and programs by focusing on patient outreach and education, surrounding preventive care services, and regular follow up for targeted chronic disease programs. Our efforts will focus on patients with congestive heart failure, diabetes, coronary artery disease, hypertension, advanced pulmonary disease and other high-cost or complex medical conditions.
What is an ACO and why is my doctor involved in it? An Accountable Care Organization is a group of doctors, hospitals and other health care providers working together to provide you with improved coordinated care. The goal of coordinated care is to ensure that patients, especially the chronically ill, get the right care at the right time while avoiding unnecessary duplication of services and preventing medical errors.
Your doctors will communicate closely with your other health care providers to deliver high-quality care and meet your individual needs. A set of 33 quality measures will be used to gauge the success of the ACO. The measures will examine the patient/caregiver experience, preventive health and chronic disease management.
NLH is establishing an ACO Help Line (603-526-5472) and Laura Harding, RN, WCC, Transitional Care RN will be available to speak with patients and family members who have questions. Or you can talk with your doctor the next time you have an appointment.